Welcome to SHED Services!
1. HOW WE COLLECT AND USE INFORMATION
Information you provide us directly:
We ask for your personal information such as your first and last name, phone number, e-mail, and physical address when you register a SHED account, or if you correspond with us. We may also retain any messages you send to us or through the Site, and may collect information in User Content you provide to the Site. We use this information to operate, maintain, and provide to you the features and functionality of the Site and Storage Services.
If you wish to subscribe to our paid services, including our storage and decluttering services (together, the “Services”) through the Site or Mobile App, you will also be required to provide certain information to us or our third-party payment processors. Such information may include credit or debit card information and similar data (collectively, “Billing Information”).
Information we may receive from third parties:
We may receive information about you from third parties. For example, if you access our Site through a third-party connection or log-in, for example, through Facebook Connect, by “following,” “liking,” adding the SHED application, linking your account to the Shed Site, etc., that third party may pass certain information about your use of its service to Shed. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, may be used and stored to make your experience more social, and to allow you to invite your friends to use our Site as well as provide you with updates if and when your friends join Shed. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Shed Site.
Inviting a friend to use SHED from the “Invite friends” feature:
If you choose to use our invitation service to invite a third party to the Site through our “Invite friends” feature, you may directly choose a friend to invite through your mobile device’s native contact list – but we do not require that you import your contacts list to the Site, and we do not retain the information contained in your contacts list. You understand that by inviting a friend to SHED through the “Invite friends” feature, you are directly sending a text or email from your personal accounts and that we are not storing your contact list. In addition, you understand and agree that normal carrier charges apply to communications sent from you phone. Since this invitation is coming directly from your email or phone, we do not have access to or control this communication.
Finding your friends on the Site:
We may offer a feature that allows you to find your friends or contacts on the SHED Site. If you choose to use the “Find Friends” feature, you can locate your friends with Shed accounts. The “Find friends” feature allows you to choose to locate friends either through (i) your contact list, (ii) social media sites (such as Twitter or Facebook) or (iii) through a search of names and usernames on Shed. If you choose to find your friends through your contact list, then you agree to provide Shed access to your contact list such that we can perform the search necessary to determine whether or not someone associated with the information you provide is using Shed. If you choose to find your friends through social media sites, then you understand that the information these sites provide to us to conduct this type of search is governed by their privacy policies and your account settings on those sites. If you choose to find your friends through a search of names or usernames then simply type a name to search and see if that name or username appears on our Site. Note that we do not retain any information contained in your contacts list, or information from social media sites about your contacts, and we do not use such information for any purpose other than to help you find your friends on Shed.
We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Site and Storage Services. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Site and Storage Services. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual User.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Log file information:
Log file information is automatically reported by your browser or mobile device each time you access the Site. When you use our Site, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Site, domain names, landing pages, pages viewed, and other such information.
Clear gifs/web beacons information:
When you use the Site, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information is allows for more accurate reporting and improvement of the Site.
When you access the Site by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by SHED. A device identifier may convey information to us about how you browse and use the Site. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Site. Some features of the Site may not function properly if use or availability of device identifiers is impaired or disabled.
When you use the Site and Storage Services, we may access, collect, monitor and/or remotely store “location data,” including location data that you directly provide to us. Location data allows us to provide the Site and Storage Services (e.g., pick up and deliver your Goods), and may also convey to us information about how you browse and use the Site and Storage Services. Some features of the Site, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
Commercial and marketing communications:
We use the information we collect or receive to communicate directly with you. We may send you emails containing newsletters, promotions and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Site- and Storage Service- related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Site and Storage Services, technical and security notices). You may not opt out of Site- and Storage Service- related e-mails. You will also be able to be “found” on SHED based on information that you provide (see “Find friends on Shed”) above.
Use of certain service type information we collect about you:
We use the information described above to:
• provide you access to and use of the Site, Mobile App and Services, including:
- processing, verifying, validating, and completing your transactions,
- associating the belongings you store with us (your “Belongings”) with your account, creating and organizing photographs of your Belongings in your account,
- creating, managing, and maintaining your membership to the Services,
- providing requested customer support and similar services,
- keeping records of your purchase history,
- permitting your participation in contests and promotions we may offer, and
- sending emails and notification regarding your transaction and otherwise as appropriate and for purposes described above;
• send notifications and communications to inform you about our products and services that may be of interest to you, as well as those of our third-party marketing partners;
• inform you about rewards and promotional programs we may offer;
• solicit your feedback, and improve our Site, Mobile App and Services;
• conduct analytics based on your activity using the Site, Mobile App or Services;
• fix any technical problems in the Site, Mobile App or your account; and
• automatically update our Mobile App on your mobile device, if you permit us to do so.
2. SHARING OF YOUR INFORMATION
We will not rent or sell your information to third parties outside SHED and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted below:
Who we may share your information with:
Who you may choose to share your User Content with:
If you choose to make any profile information or other content available to other Users or third parties, such Users and third parties will be able to access the content, as controlled by any applicable privacy settings. Subject to any privacy settings, any content that you make public is searchable by other Users. If you remove information that you posted to any public portions of the Site, copies may remain viewable in cached and archived pages of the Site, or if other Users have copied or saved that information.
What happens in the event of a change of control:
We may buy or sell/divest/transfer SHED (including any shares in SHED), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, User Content and other user information related to the Site and Storage Services may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of Shed.
Instances where we are required to share your information:
Sharing certain service type information we collect about you:
We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.): (i) with our third-party business partners for the purposes described in the section above on “How We Collect and Use Information.” We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.
Ads on SHED:
3. HOW WE STORE AND PROTECT YOUR INFORMATION
Storage and Processing:
Keeping your information safe:
SHED cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Site. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Shed, at all times. However, Shed cannot ensure or warrant the security of any information you transmit to Shed or guarantee that information on the Site may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to the Shed Site, such as social networks. Shed is not responsible for the functionality or security measures of any third party.
Compromise of information:
In the event that any information under our control is compromised as a result of a breach of security, SHED will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
4.YOUR CHOICES ABOUT YOUR INFORMATION
You control your account information and settings:
You may update your account information and email-communication preferences at any time by emailing us at firstname.lastname@example.org. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Site- and Storage Service- related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Site and Storage Services, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at email@example.com.
Opting out of collection of your information for Tracking / Advertising:
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents SHED or its business partners from tracking your browser’s activities in relation to the Site, and for use in targeted advertising activities by third parties. However, doing so may disable many of the features available through the Site. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at firstname.lastname@example.org.
How long we keep your User Content:
Following termination or deactivation of your User account, SHED may retain your profile information and User Content for a commercially reasonable time for backup, archival, or audit purposes.
5. CHILDREN’S PRIVACY
SHED does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Site and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at email@example.com.
6. LINKS TO OTHER WEB SITES AND SERVICES
7. HOW TO CONTACT US