Frequently Asked Questions

How do I prepare for SHED? Do I need to pack my belongings or buy supplies?

All you need to do is to meet us at your home or current storage unit! We’ll bring all the necessary packing supplies, carefully wrap and pack your items, and load them on the truck.

What can I expect on appointment day?

Our team of professional cataloguers and movers will handle everything! First, our team of cataloguers will arrive to pack each item in bubble wrap, blankets and boxes. About half-way through, the truck will arrive along with the moving team, who will load your items into the SHED Unit and seal it for transport to our local warehouse. Before leaving, our team will walk you through the SHED app, show you how to review your items and request returns.

Is my stuff safe with SHED?

Our highly-trained moving teams transport your items directly to our local, secure warehouses with 24-hour surveillance.

Can I visit my stuff at your warehouse?

Most customers take advantage of our quick deliveries, but you are always welcome to visit our facility. We kindly ask that you make an appointment beforehand.

Need more information? Or have a question not listed here?

Give us a call at 1-855-708-7433 and we will be happy to help.

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